Arturo Innovations Inc. dba Pluvel ("Pluvel," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://pluvel.com (the "Site") and use our services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

We collect information in several ways, including when you provide it directly to us, when third parties provide it to us, and when it is collected automatically through your use of our Services.

1.1 Information You Provide Directly

We collect information you provide directly to us, including:

• Account Information: Name, email address, phone number, password, and other registration information.
• Business Information: Company name, entity type, state of incorporation, EIN, business address, and formation documents.
• Owner/Officer Information: Names, addresses, SSN or ITIN (last 4 digits stored), ownership percentages, and titles of business owners and officers.
• Financial Information: Bank account numbers, routing numbers, credit card information, transaction data, invoices, bills, and financial statements.
• Employee/Contractor Information: Names, addresses, SSNs, bank account details, salary/wage information, and tax withholding elections for payroll purposes.
• Tax Information: Tax forms, tax identification numbers, and information necessary to prepare and file tax returns.
• Communications: Messages you send to us, including support requests, feedback, and AI CFO conversations.
• Documents: Files you upload to the Platform, including receipts, contracts, and other business documents.

1.2 Information from Third Parties

We receive information about you from third parties, including:

• Plaid: Bank account information, transaction history, and account balances when you connect your bank accounts.
• Stripe: Payment information and billing history.
• TaxCloud: Sales tax rates and filing information.
• State Agencies: Business registration information and compliance status.
• IRS: EIN confirmation and tax filing acknowledgments.
• Our Partners: Information from Northwest Registered Agent, Anytime Mailbox, and CPA partners regarding services provided on your behalf.

1.3 Information Collected Automatically

When you access our Services, we automatically collect certain information, including:

• Device Information: IP address, browser type, operating system, device identifiers, and mobile network information.
• Usage Information: Pages viewed, links clicked, features used, time spent on pages, and navigation patterns.
• Log Data: Access times, error logs, and referring URLs.
• Cookies and Similar Technologies: Information collected through cookies, pixel tags, and similar technologies (see Section 7).